摘要 本文旨在揭示组织信息与城市基层公共服务供给碎片化形成之间的内在关系。研究首先运用多元线性回归分析方法对政府碎片化与公共服务供给水平之间的关系进行厘定,发现两者之间呈现显著的负相关。在此基础上,基于集体行动理论,从组织信息角度进行切入,对X区物业管理深化改革案例进行深入分析,发现信息认知、信息收集和信息传输共同加剧了信息不对称,加大了城市基层物业管理服务供给碎片化的潜在风险,最终造成有限的物业管理资源在相互不信任和相互推诿中耗损和浪费。本文为理解城市基层公共服务供给碎片化形成的组织逻辑提供了一个视角,为公共服务供给碎片化的整体性治理提供了有益的经验启示和地方知识。 This paper aims at revealing the internal relationship between organizational information and the fragmentation of urban grass-roots public service delivery.Firstly,the research uses multiple linear regression analysis method to ascertain the relationship between government fragmentation and the level of public service delivery,and it is found that there is a significant negative correlation between the two variables.based on the collective action theory and from the perspective of organizational information,this article makes an in-depth analysis of the case of deepening the reform of property management in district X.It is found that information recognition,information collection and information transmission together aggravate the information asymmetry and magnify the potential risk of fragmentation of the delivery of property management services at the urban grass-roots level.Ultimately,the limited property management resources are consumed and wasted in mutual distrust and blame.This article provides a perspective for understanding the organizational logic of the fragmentation of urban grass-roots public service delivery as well as enlightening experience and local knowledge for the holistic governance of the fragmentation of public service delivery.
机构地区 广州大学公共管理学院
出处 《中国研究》 2020年第2期154-180,271,共28页 China Studies
基金 广东省哲学社会科学规划学科共建项目“城市基层公共服务供给碎片化及其整体性治理研究”(GD18XZZ03) 广东省教育厅创新强校工程科研项目(广东省普通高校创新团队项目)“中国超大城市治理模式创新研究团队”(2018WCXTD007)资助。
关键词 城市基层治理 公共服务供给 碎片化 组织信息 urban grassroots governance public service delivery fragmentation organizational information
分类号 F29 [经济管理—国民经济]
