摘要 [目的/意义]以网络个人信息保护相关法规政策和标准为依据,开展我国社交应用个人信息保护政策的合规性评价。[方法/过程]采用自下而上的编码方式对17部与个人信息保护相关的法规政策和标准进行范畴提取和归纳,构建合规性评价指标体系;选取了7类17个社交应用的26部个人信息保护政策,开展总体合规性和重点指标合规性分析,发现存在的问题并提出改进建议。[结果/结论]所选取社交应用的总体合规分值为75.34分,合规性一般,婚恋交友类的合规性最高,博客/微博类最低,各类和各应用之间均存在一定差异;围绕个人信息生命周期的个人信息管理相关内容合规性较好,"未成年人信息保护""cookie及同类技术的使用"和"联系与争议解决方式"的合规性低。完善社交应用的个人信息保护政策应以"隐私设计"理念为指引,增进内容完备性,提高透明度和可操作性,强化用户权利保障,持续开展政策监管,改进可获得性和可读性。 [Purpose/significance]The article is intended to carry out the compliance evaluation for the personal information protection policies of social applications based on the regulations and policies and standard related to personal information protection on the Internet.[Method/process]The study uses bottom-to-top coding method to extract categories and summarize the contents of 17 national laws,regulations,policies and standard related to personal information protection and forms a compliance evaluation index system.Then,conducts overall and main indicator compliance analysis on 26 personal information protection policies of 17 social applications in 7 categories,discovering problems and bringing forward some suggestions.[Result/conclusion]The overall compliance score of the selected social applications is 75.34 points and it is at the average level;the compliance of the marriage and dating category is the highest,and the blog/weibo category is the lowest.There is a certain difference between each category and different applications;the compliance result of indexes related to personal management which is the core of personal information protection is good,but the compliance of"minor information protection","use of cookies and similar technologies"and"contact information and dispute resolution methods"is low.Improving personal information protection policies for social applications should be guided by"privacy by design",and focus on strengthening content completeness,and increasing transparency and operability,and strengthening users’right protection and carrying out continuous supervision,and improving accessibility and readability.
机构地区 南开大学商学院信息资源管理系
出处 《情报理论与实践》 北大核心 2021年第3期91-100,共10页 Information Studies:Theory & Application
基金 南开大学亚洲研究中心项目“社交媒体倦怠影响下的用户信息管理行为研究”(项目编号:AS1605) 中央高校基本科研业务费专项项目“基于用户社会关系网络挖掘的图书馆阅读社群构建研究”(项目编号:63172075)的成果之一。
关键词 社交应用 个人信息保护政策 合规性评价 隐私条款 隐私政策 隐私保护 social applications personal information protection policy compliance evaluation terms of agreement privacy policy privacy protection
分类号 D92 [政治法律—法学]
