摘要 组织变革前,总有未经证实的关于变革的小道消息、传言等非正式信息的流传。研究构建了组织变革情境中非正式信息的理论传播机制,假设积极和消极非正式信息分别通过社交娱乐和信息验证动机,促使员工进一步传播信息,且消极信息更有可能被传播。基于71个团队324位样本实证分析发现,员工传播变革信息的原因并非信息的好与坏,而是变革信息所带来的不确定性:变革前非正式信息激发员工信息验证动机,从而促进员工信息传播,积极和消极信息性质对信息传播的作用没有显著差异;尽管变革前非正式信息显著增强员工社交娱乐动机,但员工并不会进一步主动传播信息。 Before organizational change,there are unconfirmed gossip,rumors and other informal information about the change.Our research constructs the theoretical dissemination mechanism of informal information in the organizational change context,assuming that positive and negative informal information can promote employees to further disseminate information through social entertainment and information verification motivation,and negative information is more likely to be disseminated.based on the empirical analysis of 324 samples from 71 teams,we find that the reason why employees disseminate such informal information is not the good or bad nature of information but the uncertainty brought by the information before the change:the positive and negative informal information before organizational change promotes information dissemination by enhancing employees motivation to verify the information,and there is no significant difference in the effect of information nature on information dissemination;the positive and negative informal information before the change significantly enhances employees social entertainment motivation,but not found to lead to further dissemination of informal information.
机构地区 武汉大学经济与管理学院
出处 《商业经济与管理》 北大核心 2021年第2期34-43,共10页 Journal of Business Economics
基金 国家自然科学基金项目“组织变革前非正式信息的作用机制:多层次纵向研究”(71572135) 国家自然科学基金重点项目“基于跨界共享的组织竞合与突破性创新机制研究”(71832004)。
关键词 变革前非正式信息 信息内容 信息性质 信息传播 informal information before the change information content information nature information dissemination
分类号 F270 [经济管理—企业管理]